Specialist cleaning in Norfolk
Covering Norfolk from Norwich and King's Lynn to Thetford, Dereham, and the communities between. We work with both Norfolk County Council and Norwich City Council.
Most people don't expect a specialist cleaning company to have a base in Fakenham. That's exactly why we put one there. Norfolk's rural communities are where help is hardest to find and slowest to arrive — so we made sure we're already here. Our team works across the county every week. Norwich, King's Lynn, Thetford, Dereham, and the villages that don't appear on most companies' maps. Approved by both Norfolk County Council and Norwich City Council. If you've been searching for help in Norfolk, it's closer than you think.
Working in Norfolk
What makes Norfolk different is the space. Between the towns, there are stretches of countryside where a bungalow can sit half a mile from its nearest neighbour. No regular bus. No one passing the front gate. When someone in a village near Swaffham or North Walsham stops managing, it can be months before anyone notices. Having a base in Fakenham means we're already in the middle of that rural heartland. The coastal towns have their own pattern — places like Cromer where seasonal life comes and goes, but the older residents stay put year-round. In Norwich, the picture shifts again. City terraces, housing association flats, busier streets where a situation can still go unnoticed behind a closed door. The county holds all of it.
Council partnerships
Norfolk is the only area where we hold two council partnerships. Norfolk County Council refers to us across the county — social workers in Dereham, housing teams in King's Lynn, adult social care professionals covering the rural districts. Norwich City Council refers separately for properties within the city. Both councils receive the same standard of service and documentation: waste transfer notes, completion reports, safeguarding-compliant records. For professionals managing caseloads that span the county and city boundary, one call to us covers both. Referrals come by phone or through our online form, and urgent cases are prioritised for same-day attendance.
Services in Norfolk
Every situation is different. Here are the ways we help families, individuals, and council teams across Norfolk.
Hoarding & Decluttering
Specialist hoarding clearance for homes that have become too much. We work at the person's pace, alongside families and councils. No judgment, no pressure.
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Deep Cleaning
Specialist deep cleaning for homes that have fallen behind. We restore safety and comfort when a regular clean won't reach.
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Biohazard & Trauma Cleaning
Specialist biohazard and trauma cleaning, available around the clock. We handle everything with discretion, care, and full regulatory compliance.
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End of Life Cleaning
Gentle, respectful cleaning and clearance after a death. We handle everything with care — at whatever pace feels right.
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Garden Clearance
Specialist garden clearance for outdoor spaces that have got beyond someone. Often the first step in a wider support plan.
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Bulky Item Removal
Licensed removal of heavy, awkward, or refused items — any floor, any condition. Part of our specialist support for families and councils.
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Carpet Cleaning
Specialist carpet cleaning for properties affected by neglect, damp, or difficult conditions. Often the finishing step that changes how a home feels.
Learn moreThe first phone call
Rural isolation shapes much of the work we do in Norfolk. A property down a single-track lane, an older adult with no family nearby, a situation that built gradually while nobody was watching. By the time a referral reaches us, the home has often been this way for a long time. That's not unusual, and it's not anyone's fault. In Norwich, referrals tend to come earlier — a neighbour raises something, a housing officer follows up. Across the rest of the county, the quiet can last longer. Either way, the relief when someone finally arrives is the same.
Always nearby
Norwich, King's Lynn, Thetford, Dereham, Wymondham, Attleborough, Cromer, North Walsham, Swaffham — and the rural communities between them. With our Fakenham base at the centre of the county, even the most isolated villages are within reach. Our staff are DBS Enhanced checked and travel in unmarked vehicles. The service runs around the clock, every day of the year.
From the coast to the countryside
Questions about Norfolk
If your question isn't answered here, call us on 01933 213045 any time.
Here when you need us
If someone's home in Norfolk has been weighing on your mind, a phone call can change that. Ring us on 01933 213045, any time of day or night. There's no judgment and no pressure — even if you're not sure where to start. Everything is confidential.
Available around the clock — no pressure, completely confidential